FAQs
Do You Offer Delivery Throughout India?
Yes, we ship to all serviceable pin codes across India. At the moment, we do not provide international delivery.
How Long Does It Take To Process My Order?
Order processing typically requires 1–2 business days. Weekends and public holidays are not included in this timeframe.
When Can I Expect My Order To Arrive?
Once processed and dispatched, standard delivery usually takes 3–8 business days, depending on your location and courier availability.
What If My Delivery Attempt Is Unsuccessful?
If the courier is unable to deliver due to an incorrect address, unavailability, or refusal, the parcel will be returned to us. You may request a new delivery attempt after verification.
What Is The Cancellation Window For My Order?
You can cancel your order within 24 hours of placing it or before it is shipped—whichever occurs first.
How Do I Request An Order Cancellation?
Simply email our support team with your order details, and they will assist you with the cancellation procedure.
Will I Get A Refund Upon Cancelling My Order?
Yes. Approved cancellations are fully refunded to your original mode of payment within 5–7 business days.
Can I Make Changes To My Order After Confirming It?
Unfortunately, once an order is submitted, modifications to products or shipping details are not allowed. You may cancel (if eligible) and place a fresh order.
Which Items Qualify For A Return?
Products must be unused, unwashed, and in the same condition as delivered. All original tags, labels, and packaging should be intact.
Can I Return An Item That Has Been Worn Or Altered?
No. Items that show signs of use, washing, or alterations are not accepted for returns.
How Long Do I Have To Submit A Return Request?
All return requests must be raised within 48 hours of receiving the order.
What Is The Process To Start A Return?
To initiate a return, email us your Order ID along with the reason for return at revoladsolutionsprivatelimited@gmail.com. Our team will guide you through the next steps.
